LM Information Delivery opens a new office in Denmark
LM Information Delivery Group has opened a new office in Denmark, in central Copenhagen. The office will be led by Sales Manager Tejs Grevstad, together with a staff of 4 dedicated customer service persons, with an average of 15 years of experience from the industry.
-We have officially opened our office in beautiful Copenhagen, located centrally at Strøget. I am very satisfied with our start. We have been able to recruit very experienced customer service personnel, with a strong local knowledge about the industry and excellent customer service skills, Sales Manager Tejs Grevstad comments.
Key to success is providing professional, local customer service combined with advanced tools for Subscription Management
The cornerstone of the business for LM Information Delivery is providing our customers a local and professional customer service. We believe strongly in the importance of knowledge of our customers’ business surroundings and therefore it is important to focus on a local presence.
- We adapt to our customers’ operating models and not the other way around, Tejs Grevstad continues.
Along with a professional customer service, LM information Delivery focuses on providing customers with advanced tools for subscription management. The company’s own Subscription Management Tool LibNet® offers a tailored tool for handling all issues related to journal subscriptions. The tool is user friendly and is available in several languages including Danish.
LM Information Delivery is also able to facilitate ordering through the LibConnect® integration service. The integration service enables companies or libraries to place their journal orders directly in their existing procurement or library system. Through LibConnect, the customer can use a system that is already familiar to them for placing subscription orders. The company is a certified partner to Basware, SAP and Ariba procurement systems, as well as several library systems.
-We are continuously improving our existing services by listening to our customers’ needs. Our aim is to offer solutions that meet the expectations and requirements in a certain organization. We have received positive feedback from the market – there seems to be interest in a new service provider in the Danish Market, Grevstad summarizes.
For further information, please contact:
Tejs Grevstad, Sales Manager
Tel. +45 6060 1224
About LM Information Delivery
LM Information Delivery is the leading Northern European subscription and information services provider. Our customers include university and research libraries, hospitals and medical libraries, public libraries, governmental and non-governmental organizations and corporate information centers.
We provide our customers with Subscription Management Services, e-Resource Access and Management Services, eBook Services, and Database Services. Our services improve efficiency and save time in information retrieval, as well as improve the use of e-resources. Established in 1972, the cornerstone of LM Information Delivery's business is professional customer services together with cutting edge technology. LM Information Delivery has offices in Finland, Sweden, Norway, Denmark, Estonia, the UK and the Netherlands. We serve our customers in over 20 different countries.