Electronic Resource Consulting (ERC)
The LM Electronic Resource Consulting service is designed to assist our customers in all matters relating to e-journals. We can offer our customers help with licensing issues and guidance in accessing and collating usage statistics. Our ERC team is here to help our customers utilise their e-resources more efficiently and we are here to support you in making the best use of your knowledge when it comes to e-journal acquisition and management.
Our service includes all the technical and user support our customers need to guarantee the smooth acquisition, implementation, use, management and evaluation of e-journals and e-collections. LM Information Delivery also provides various seminars and training sessions for end users of e-resource platforms and management tools.
We offer
- Starting point surveys and beginning -to -end guidance to help you achieve the best results for your collection
- Best in class industry experience and detailed knowledge of publishers and information providers and their acquisition terms
- Technical support and training
- A full implementation, activation and evaluation service
- Trials of various e-collections and access and management tools